1. Introduction
Welcome to Digital Host LLC. This Terms of Service agreement (“Agreement”) governs your use of our services (“Services”), including notifications and communications sent via SMS messaging. Our core business involves web development, design, and AI automation solutions for our clients. By using our Services or opting into SMS communications, you agree to be bound by this Agreement and our Privacy Policy.
Program Description
Digital Host LLC utilizes SMS messaging services to enhance customer engagement and operational efficiency. Users who opt in may receive messages such as automatic form submission confirmations, appointment reminders, invoice links, transaction confirmations, promotional campaigns, database reactivation notifications, and two-factor authentication (2FA) codes. These messages support timely communication and customer interaction.
2. SMS Cancellation and Opt-Out Procedures
You may cancel the SMS service at any time. Simply text “STOP” to the shortcode provided. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. After confirmation, you will no longer receive SMS messages from us. To rejoin, sign up through our website or the original communication method, and we will resume sending messages.
3. Support and Help Requests
If you experience any issues with our messaging service, reply with the keyword “HELP” for assistance. Alternatively, you can contact us directly at teamdigitalhost@gmail.com.
4. Carrier Responsibility
Please note that wireless carriers are not responsible for delayed or undelivered messages.
5. Message and Data Rates
Standard message and data rates may apply for messages sent to you from us and for messages you send to us. Message frequency varies based on your engagement with our services. If you have questions regarding your text or data plan, contact your wireless carrier.
6. Privacy and Data Protection
We prioritize your privacy and handle your personal data with care. For detailed information on how we collect, use, and safeguard your information, please refer to our Privacy Policy. Opt-in data, including your consent to receive text messages, is strictly protected and will not be shared with third parties under any circumstances.
7. User Responsibilities
You are responsible for providing accurate and up-to-date contact information, including your phone number. You confirm that you have the legal right to receive text messages at the number provided. Digital Host reserves the right to terminate SMS messaging services if user behavior is found to be abusive, non-compliant, or inappropriate.
8. Payment Terms
Our services are available for one-time or recurring payments. All sales are final, with no refunds unless otherwise specified.
9. Termination of Services
You may request the termination of your account at any time, provided all financial obligations are fulfilled. Termination requests must be submitted at least 7 days before the next billing cycle. We reserve the right to terminate your account due to abusive behavior or violations of these terms.
10. Limitation of Liability
Our liability for damages, including issues related to SMS messaging, is limited to a maximum of $1,000.
11. Service Interruptions and Message Delivery
While we strive to ensure prompt message delivery, we are not responsible for delays or message failures beyond our control, including issues related to carrier networks or technical disruptions.
12. Dispute Resolution
Disputes between you and Digital Host LLC must be resolved through arbitration. If arbitration is unsuccessful, disputes may be taken to court in Miami, FL, governed by the laws of the State of Florida.
13. Changes to the Terms
We may update this Agreement periodically to reflect changes in services, regulations, or compliance requirements. The updated version will be effective immediately upon posting, and continued use of our services indicates your acceptance of any changes.
14. Contact Us
For questions or concerns regarding these Terms, please contact us at:
Email: teamdigitalhost@gmail.com