1. Introduction
Digital Host LLC (“we”, “us”, “our”) respects the privacy of our users (“user”, “you”, “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with our SMS messaging services. By using the site or subscribing to our messaging services, you agree to the collection and use of your data as outlined in this policy.
2. Collection of Your Information
We collect personal information you provide voluntarily, such as your name, email address, and phone number, as well as demographic details like your age, gender, and interests. This information may be gathered through account registration, website interactions, or participation in promotions and contests.
By submitting your phone number, you consent to receive text messages from Digital Host, including service updates and promotional offers, subject to standard message and data rates.
3. Use of Your Information
The information we collect allows us to:
- Personalize your experience and tailor content or product offerings.
- Improve our website and customer service.
- Administer contests, promotions, or surveys.
- Send SMS communications as authorized, including service updates and offers.
4. Sharing of Personal Information
We prioritize your privacy and handle your personal information with care:
- Limited Third-Party Sharing:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes without your explicit consent.
- Service Support:
We may share your personal information with subcontractors who assist us in providing support services, such as customer service. These subcontractors are bound by confidentiality agreements and are permitted to use your information only to support our services and enhance your experience.
- Opt-In Data and Consent Protection:
Opt-in data, such as your consent to receive text messages, is safeguarded and will not be shared with third parties under any circumstances. This ensures that your privacy and consent preferences are respected in all messaging use cases.
- Exceptional Circumstances:
In rare instances, we may be required to share personal information to comply with legal obligations. In such cases, only the minimum necessary information will be disclosed.
5. Opt-In and Opt-Out for SMS Messaging Services
- Opt-In Consent:
By providing your phone number, you agree to receive SMS messages from Digital Host. These messages may include service notifications, promotional offers, and reminders.
- Opt-Out Procedures:
You can opt out of receiving promotional messages at any time by replying “STOP” or “UNSUBSCRIBE” to any message. Opting out of marketing messages will not affect your ability to receive essential service notifications. For assistance, contact us at [insert contact information].
6. Message Frequency and Data Rates
Message frequency may vary based on your interaction with our services. Standard message and data rates may apply according to your carrier’s terms.
7. Data Storage and Security
We store your personal data securely on Google’s servers and in QuickBooks and Stripe. Our security measures help prevent unauthorized access and ensure your data is protected throughout its lifecycle.
8. User Rights
You may request the deletion of your personal data at any time, subject to legal and operational limitations. Requests can be submitted to teamdigitalhost@gmail.com .
9. Cookies and Tracking
We use cookies, the Facebook Pixel, and the Google Tracking Pixel to understand your preferences and provide personalized content.
10. Children’s Privacy
We do not market to children under the age of 13.
11. Compliance with Legal and Carrier Regulations
We adhere to the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and A2P 10DLC regulations.
- Opt-in consent is required for SMS messaging services.
- Users can opt out at any time following the provided instructions.
- Personal data, including phone numbers, will not be shared for marketing purposes without explicit consent.
- Message originator opt-in data will not be shared with any third parties.
12. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or regulations. Continued use of our services indicates your acceptance of these updates.
13. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: teamdigitalhost@gmail.com